Last Updated: January 8, 2025
This Privacy Policy applies to users in the United States. For users in Japan, please refer to our Japanese Privacy Policy.
1. Introduction
We respect the privacy of users of our child development support application (hereinafter referred to as "the App") and take the utmost care in protecting personal information. This Privacy Policy outlines how we handle personal information in the App.
2. Information We Collect
The App may collect the following information:
2.1 User Information
- Email address
2.2 Child Information
The following information is collected when parents voluntarily enter it:
Basic Information (Profile Creation)
- Name (nickname acceptable)
- Date of birth
- Gender
- Profile photo (optional)
- Diagnosis (optional)
Medical and Health Information (Optional)
- Allergy information
- Medical history (condition name, diagnosis date, treatment status)
- Complications and comorbidities
- Physical measurements (height, weight, measurement date)
Birth Information (Optional)
- Birth place, delivery method
- Gestational age
- Birth measurements (weight, length, head circumference, chest circumference)
- Hospitalization history (pregnancy, delivery, NICU, GCU)
- Birth diagnosis, pregnancy complications
- Hospital course, post-discharge course
- Birth and discharge photos (optional)
Developmental Characteristics (Optional)
- Likes and dislikes
- Soothing methods
- Communication style
- Support tips
- Messages from family
- Parenting priorities
Life Events (Optional)
- Event date, type, and title
- Event description
- Location information
2.3 Record Information
The following information is collected when parents use app features:
- Development records and milestone check data
- Daily records
- Video data (when uploaded for AI analysis)
- AI analysis results (including posture and movement data)
- LLM-generated development suggestions
2.4 Export and Sharing Data
When using the following features, data including the above information may be generated:
- PDF export function (includes profile and medical information)
- Support book creation function
- Sharing function (information sharing with other parents/caregivers)
2.5 Child Information Handling (Prior Consent)
By using this App, parents are deemed to have agreed to the following matters in advance:
- Possibility of handling information of children under 13 years of age
- Providing parental consent for child information handling in advance
- Additional consent confirmation may be required when confirming child's age
- We do not collect precise location information of children
- We do not share children's personally identifiable information with third parties
3. Purpose of Information Use
Collected information is used for the following purposes:
- Provision and operation of the App
- Provision of development support services
- Provision of AI analysis features
- Provision of LLM generation features
- Video analysis and posture assessment
- Development milestone evaluation
- User support
- Service improvement
- Security maintenance
- Research and development for analysis accuracy improvement (anonymized data)
4. Information Management
1. We manage collected personal information appropriately and implement the following measures:
- Access control settings
- Data encryption
- Security measures
- Employee education
- Secure storage of video data
- Encrypted storage of AI analysis data
- Appropriate management of LLM-generated data
2. When outsourcing personal information handling, we provide appropriate supervision.
3. Video data is automatically deleted after a certain period.
4. AI analysis results are stored encrypted and anonymized data may be used for research and development to improve analysis accuracy.
5. Information Sharing
We do not provide personal information to third parties except in the following cases:
- With user consent
- When required by law
- When necessary for the welfare of the child
- When sharing minimum necessary information within the scope of the App's usage purposes
- Information sharing with professionals and support facilities (based on user consent)
- When using anonymized data for research and development to improve AI analysis accuracy
5.1 Special Protection for Children's Data (COPPA Compliance)
For information of children under 13 years of age, we implement the following special protection measures:
- We do not share children's personally identifiable information with third parties
- We do not provide targeted advertising to children
- We do not sell children's data
- We do not collect precise location information of children
- We collect only the minimum necessary children's data
- Children's data is protected with special encryption
6. Data Retention Period
- Personal information is retained only for the period necessary to achieve the purpose of use.
- Video data is automatically deleted after 3 years.
- AI analysis results are stored for 5 years.
- LLM-generated data is stored for 3 years.
- When an account is deleted, related personal information is also appropriately deleted.
- Anonymized research data may be stored long-term for analysis accuracy improvement.
7. User Rights
Users have the following rights:
- Request for disclosure of personal information
- Request for correction or deletion of personal information
- Request for suspension of personal information use
- Request for data export
7.1 Legal Basis for Data Processing (GDPR Compliance)
For users in the EU, we process data based on the following legal grounds:
- Contract performance: Provision of App services
- Legitimate interests: Service improvement and analysis
- Explicit consent: Additional data processing
- Legal obligations: Processing based on legal requirements
7.2 International Data Transfers
We may transfer data internationally in the following cases:
- Provision of AI analysis services (United States, etc.)
- Cloud storage services (United States, etc.)
- We implement appropriate protection measures before transfer
7.3 Rights for California Residents (CCPA Compliance)
California residents have the following additional rights:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed and to whom
- Right to request deletion of personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information.
To exercise these rights, please contact: admin@withuai.com
We will respond to verifiable requests within 45 days.
8. Security Measures
We implement the following security measures:
- Communication encryption using SSL/TLS
- Access control implementation
- Regular security audits
- Incident response planning
9. Cookie Usage
The App may use cookies for the following purposes:
- User authentication
- Usage analysis
- Service improvement
- AI analysis feature optimization
- LLM generation feature accuracy improvement
10. Privacy Policy Changes
- We may change this Privacy Policy as necessary.
- Changes to the Privacy Policy will take effect upon notification on the App.
11. Contact Information
For inquiries regarding personal information handling, please contact:
With U Co., Ltd.
Personal Information Protection Manager: CEO
Email: admin@withuai.com
11.1 Data Protection Officer (GDPR Compliance)
For users in the EU, our Data Protection Officer:
Email: admin@withuai.com
12. Third-Party Services
This App uses the following third-party services. These services process data in accordance with their respective privacy policies.
12.1 Firebase (Google LLC)
- Features used: Crashlytics (crash reporting), Analytics (usage analysis)
- Data collected: Crash logs, device information, app usage data, session information
- Purpose: App stability improvement, service enhancement
- Privacy Policy: https://firebase.google.com/support/privacy
12.2 Supabase
- Features used: User authentication, database, file storage
- Data collected: Account information (email address), development records, video/image files
- Purpose: Core app functionality
- Data storage location: United States
- Privacy Policy: https://supabase.com/privacy
12.3 Expo
- Features used: Application framework, update delivery
- Data collected: Device information, app version information
- Purpose: App infrastructure
- Privacy Policy: https://expo.dev/privacy
12.4 MediaPipe (Google)
- Features used: Video analysis, posture assessment
- Processing method: On-device local processing (video data is not sent to servers)
- Purpose: AI analysis for developmental assessment
- Privacy Policy: https://policies.google.com/privacy
13. Governing Law
For users in the United States, this Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, including the California Consumer Privacy Act (CCPA) where applicable.